We want to ensure your shopping experience is seamless. Here’s everything you need to know about shipping

• Processing Time: Once you place your order, we process it within 1–3 business days. You will receive an email once your order has shipped!

• Shipping Costs: The prices published on our website do not include shipping costs unless explicitly stated in a promotion. Shipping fees are calculated based on the size and destination of your order. For the best shipping rate, please contact us with your shipping address before completing your purchase, and we will offer the most affordable option for delivery to your home.

• Delivery Time: Delivery times vary depending on your location. Domestic orders usually arrive within 5–10 business days, while international orders may take 15–25 business days.

• Valid Address Requirement: Please ensure the shipping address you provide is correct. If the address is incorrect or not recognized by the courier, any additional shipping costs will be covered by the customer.

• Package Handling: All orders are carefully packaged. If your package arrives with visible physical damage (e.g., open box, beaten, punctured, wet), please make a note of this when signing for the package. If the courier refuses to allow you to add a note, do not accept the package. This ensures we can address any issues.

• Claims and Returns: Once your package has been delivered to the address you provided (or anyone at the address), you have 24 hours to report any damages or missing items. After 24 hours, no changes or claims can be made regarding your order.

Our Shipping Process 

We offer Express Shipping via DHL or UPS. Shipping costs are based on the weight and volume of your order, and are calculated according to the product’s volumetric weight.

Taxes (International Shipping)

Please be aware that some countries charge taxes on imported goods, which may vary depending on the product. These taxes are not calculated in advance, and we cannot estimate them. If you’re purchasing as a gift or for a third party, please confirm with the recipient whether they are willing to cover any potential taxes.

If you’re surprised by taxes upon receiving your order, keep in mind that we are not responsible for local tax collections. We recommend you check your country’s import tax regulations. If you need any help with labels, invoices, or documentation to assist in reducing or exempting taxes, just let us know—we’re happy to assist!

How to complete your purchase:

1. Find your favorite piece – Browse through our online store and pick the items you love.

2. Contact us for shipping details – Before completing the payment, reach out to us with your shipping address. This allows us to offer you the best shipping rate for your location.

3. We’ll finalize the details – We’ll get in touch with you to finalize the shipping method and payment options. Almost there!

4. Complete your purchase – Finish your order or contact us via WhatsApp for any additional help with payment or shipping.